Refund & Cancellation Policy

REFUND & CANCELLATION POLICY

Skilupp Institute

Effective Date: 31 October 2026

1. Introduction

At Skilupp Institute, we are committed to providing quality job-oriented courses, professional training, practical skill development, mock interviews, and career preparation services.

This Refund & Cancellation Policy explains the terms and conditions applicable to course registration cancellations, withdrawal requests, and refund applications.

By enrolling in any course or making a payment, students acknowledge that they have reviewed and understood this policy.

2. Course Registration and Payment

3. Students must carefully review the course details, duration, syllabus, eligibility criteria, and applicable fees before making payment.

4. Course registration will be confirmed after successful payment verification.

5. Students must provide accurate registration and payment information.

6. All payments must be made through the officially authorised payment channels of Skilupp Institute.

7. Students should retain their payment receipts and transaction references for future communication.

8. Cancellation Policy

9. Students who wish to cancel their course registration must submit a written cancellation request through the official email address or authorised communication channel.

10. Cancellation requests will be reviewed according to the course terms and the stage of service delivery.

11. Students who wish to withdraw after training has commenced must contact the institute for an assessment of their request.

12. Cancellation of enrolment does not automatically entitle a student to a full refund.

13. Any applicable cancellation charges or deductions must be disclosed in accordance with the agreed enrolment terms and applicable law.

14. Refund Eligibility

Refund requests may be considered under the following circumstances:

• Duplicate payments made for the same course.
• Excess payments received due to a genuine transaction error.
• Course cancellation by Skilupp Institute without a suitable alternative arrangement.
• Eligible student cancellation requests submitted within the applicable refund period.
• Other circumstances where a refund is required under applicable law or the written enrolment agreement.

Each request will be reviewed based on the payment records, enrolment agreement, course commencement status, and services already delivered.

5. Non-Refundable Situations

Refunds may not be available in circumstances where:

1. The student has completed the course or received the agreed training services.
2. The student has voluntarily discontinued training after receiving substantial course services, subject to applicable refund rights.
3. The student has failed to attend sessions without providing timely notice.
4. The student has violated the institute's Terms & Conditions.
5. The student has provided false or misleading information during registration.

Any non-refundable fee or deduction must have been clearly disclosed and agreed to before payment and must comply with applicable law.

6. Refund Request Procedure

To request a refund, students must contact Skilupp Institute through its official communication channels and provide:

• Full name.
• Registered mobile number.
• Registered email address.
• Course name.
• Payment date.
• Transaction ID or payment reference.
• Reason for requesting a refund.
• Supporting payment documents, where applicable.

The institute may request additional information where reasonably necessary to verify the request.

7. Refund Verification and Processing

8. All refund requests will undergo verification by the authorised accounts or administration team.

9. The institute will communicate the outcome of the refund request after reviewing the relevant details.

10. Approved refunds will generally be initiated within 7–14 business days after approval, subject to payment gateway and banking processing timelines.

11. Refunds will normally be processed through the original payment method wherever possible.

12. Students may be required to provide additional bank or transaction information if necessary.

13. Any delay caused by banks or payment service providers will be communicated where reasonably possible.

14. Course Changes and Rescheduling

If a student wishes to change their selected course, batch, or training schedule, the request may be considered subject to availability and institute approval.

Any difference in course fees or applicable administrative charges will be communicated before confirming the change.

9. Job Assistance and Employment Outcomes

Skilupp Institute provides job-oriented training, practical skill development, resume guidance, mock interviews, interview preparation, and placement assistance.

However, actual employment depends on individual performance, employer requirements, interview results, and market conditions.

Failure to receive a job offer, selection, or a particular salary package does not automatically qualify a student for a refund unless a separate written agreement or applicable law provides otherwise.

10. Duplicate or Failed Transactions

If a payment is deducted from a student's bank account but the course registration is not confirmed, the student should contact the institute with the transaction reference.

After verification, duplicate or failed payment cases will be handled through the appropriate payment gateway or banking process.

11. Policy Amendments

Skilupp Institute reserves the right to update or modify this Refund & Cancellation Policy when necessary.

Revisions will be published on the official website with an updated effective date. Any changes will be subject to applicable legal requirements and existing contractual obligations.

12. Contact Us

For refund requests, cancellations, or payment-related enquiries, please contact:

Organisation: Skilupp Institute

Website: skilupp.in

Email: support@skilupp.in

Contact Number: 8497883188

Address: Skilupp Beside Intel Near Leela Palace Hotel Bengaluru

Skilupp Institute

Learn Skills. Build Confidence. Prepare for Your Career.